Alderney flight disruption

27 August 2020


Press Release

 

Aurigny Doing All They Can During Regrettable Alderney Cancellations


Aurigny have had to make the regrettable decision to cancel some flights on Friday and possibly Sunday to and from Alderney due to crew shortages outside of its control.


Customers on cancelled flight will be offered a full refund or an alternative journey on boats that Aurigny have chartered to assist in this predicament.


For Dornier flights to run safely and operate in accordance with regulations, a First Officer and a Captain conduct each flight, both of these must be current and maintain essential training. Unfortunately, a catalogue of events has left Aurigny with, a shortage of First Officers for a number of flights, they are:-



All of the above were just about manageable but unfortunately one of our crew has been signed off sick this week and is unable to fly.


Mark Darby, Chief Executive said: “The crew operating the Alderney route have been busier than ever this summer and I would like to personally thank them all for their hard work. It is hugely regrettable for Aurigny that this is happening on the last Bank Holiday of the summer when many people had booked Staycations in Alderney and Guernsey. We are doing everything we can to help make alternative arrangements for all of our customers.”


Aurigny would like to sincerely apologise to anyone disrupted by these flight cancellations.