Although travel is returning back to normal, there may still be a few changes to your travel experience which you may not be expecting.
This concise guide provides up-to-date information on what to do and expect when travelling.
Please ensure you read and understand the following information to keep your journey as seamless as possible.
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Security delays from Guernsey
Due to upgrades to security at Guernsey Airport, there may be delays in excess of 40 minutes to process passengers through security. Therefore, to ensure there is adequate time to clear security before your flight, passengers are encouraged to arrive at least 1 hour and 15 minutes before departure.
It is also recommended that passengers carry the minimum hand baggage possible, and carefully consider what items are permitted through security (please view our "Permitted items through security" page for more information). Passengers may also be required to check in larger items of cabin baggage.
Maximum cabin bag dimensions will be strictly enforced. Please visit our "Cabin baggage allowance" page for further information.
Furthermore, some items are not permitted in hold luggage, please see our "Restricted items" for more info.
When passing through security please prepare yourself in advance - i.e. jackets off, metallic items removed from pockets and liquids in a separate clear bag, this will help to speed up the process for everyone. Please see this link for further information.
Passengers looking to check-in or bag drop, please ensure you arrive as our desks open. Opening times can be found in our "Check-in & bag drop at Guernsey, Birmingham, and Manchester" section.
If you miss your flight due to being stuck in the queue at security, please contact us at +44 1481 267267.
We are unable to organise or refund any accommodation necessary as a result of delays through security.
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Security delays from Birmingham and Manchester
Due to staff shortages at Birmingham and Manchester Airports, there may be delays in excess of 80 minutes to process passengers through security. Therefore, to ensure there is adequate time to clear security before your flight, passengers are encouraged to arrive at least 2 hours and 15 minutes before departure.
Passengers looking to check-in or bag drop, please ensure you arrive as our desks open. This information can be viewed in our "Check-in & bag drop at Guernsey, Birmingham, and Manchester" section.
If you miss your flight due to being stuck in the queue at security, please contact us at +44 1481 267267.
We are unable to organise or refund any accommodation necessary as a result of delays through security.
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Travel restrictions to & from Guernsey
There are no covid related travel restrictions to & from Guernsey.
Please view "Wearing masks on board" for more information.
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Wearing masks on board - now optional
Face masks are now optional on Aurigny services - with the exception of the flights below:
Guernsey /Southampton/Guernsey
Guernsey/Alderney/Guernsey
Alderney/Southampton/Alderney
Passengers on these services are asked to don their face coverings as they are called forward to board. If you arrive at the gate without a covering, you will not be permitted to fly.
Face-covering exemptions?
Only the following passengers are exempt from wearing a face mask (as described above):
- Children under the age of eleven; or
- Those with a valid reason, evidenced by either:
- A medical certificate;
- An exemption document from the UK government website (see here); or
- A sunflower lanyard.
Evidence of a valid exception must be made available upon request from airport staff and Aurigny’s crew.
Our cabin crew will all be wearing fitted face masks throughout your flight. You should be aware that you may be seated in close proximity to a passenger that is exempt from wearing a mask and due to track and trace requirements, you are not permitted to move from your allocated seat.
A face mask must cover your mouth, nose and chin, and should be either a protective or medical-style mask, or a fitted face covering. Face masks or face coverings should be secured to the face without being held. Coverings such as scarves, snoods, balaclavas or any similar items aren’t acceptable for travel and will not be permitted.
Note: A religious face covering which covers the nose, mouth and chin is acceptable.
You must wear your mask throughout your flight. If your mask becomes dirty or damaged on board, our staff may be able to provide you with a replacement.
Information on how to wear a facemask can be seen here.
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Check-in & bag drop at Guernsey, Birmingham, Manchester & Dublin
There may be delays in processing passengers through Security at Guernsey, Birmingham, Manchester, & Dublin so we recommend that all passengers travelling from these airports arrive at the airport as check-in opens to ensure there is adequate time to clear security before your flight. Please view our "Security delays" section for more information.
Guernsey check-in & bag drop desks are manned between 06:00 and 20:00. Check-in & bag drop will start 2 hours before each flight's departure time. Our twilight check-in service is available to some passengers, please visit our dedicated FAQ for more information.
Birmingham check-in & bag drop will open 2 hours and 15 minutes before departure time.
Manchester check-in & bag drop will open 2 hours and 15 minutes before departure time.
Dublin check-in & bag drop will open 1 hour 30 minutes before departure time.
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Twilight check-in from Guernsey
Our twilight check-in service is available to some passengers, please visit our dedicated FAQ for more information.
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Which terminal at Manchester?
All our Manchester services are now operating in to and out of Terminal 3
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Which terminal at London Gatwick?
All our Gatwick services are now operating in to and out of the South Terminal
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Aurigny Assurance Scheme
Please note that the Aurigny Assurance policy will not apply to any bookings made after 20 February 2022.
We strongly recommend purchasing travel insurance, which is available during the booking or through our partner online.