Your Safer Aurigny Experience

At Aurigny, we have been working hard to ensure your journey is as safe as possible, allowing you to fly with confidence.

To keep our passengers protected, we have updated our flying experience and we have put together everything you need to know before you travel with us, below.

Key Changes

16 April 2021

From the 23rd April, ‘Category 3’ countries and regions will be reintroduced. This means any country (or in the case of travel to the UK, any region) with a prevalence below 100 cases of COVID-19 per 100,000 population, which also satisfies other Public Health criteria, can be considered Category 3. Arrivals from Category 3 destinations are tested on arrival and on day 7, and must self-isolate until they receive a negative result from both tests. They must continue to observe ‘passive follow-up’ rules for a further 7 days. Again, if they decline to have one of the two tests, they must self-isolate for 21 days. All passengers are required to create an online Travel Tracker account and complete their trip details within 48 hours of travel. Additionally a charge will be made for each covid19 test as required by the States of Guernsey. See States of Guernsey for full details.

12 March 2021

Guernsey, Alderney, Herm & Sark will all be at stage 3 of the exit from lockdown strategy from 22 March 2021 (subject to continuing lack of cases).

UPDATE

The Bailiwick is now in stage 3 of Exit from Lockdown with effect from 22 March 2021. Non-essential travel is permitted with all passengers entering the Bailiwick subject to a mandatory 14 day self-isolation period and mandatory testing on Day 1 and Day 13. Please see the States of Guernsey’s website for further information.

With effect from Monday 15 March 2021, the CCA has decided to make an adjustment to self-isolation requirements for some travellers. See below.

Anyone travelling to the Bailiwick from Monday 15 March and who will be residing in a dwelling where there are 4 or more separate household groups CANNOT self-isolate in that household UNLESS they have access to en-suite facilities and can have their food and essentials delivered to their door.

They must be able to self-isolate without leaving their room AT ALL for the 14 days. It is anticipated that this will be in place until the end of April 2021 but will, of course, be subject to ongoing review from Public Health Services.

Anyone in the accommodation described above who DOES NOT have separate hygiene facilities MUST self-isolate for the full 14 days in either hotel or self-catering accommodation that are providing self-isolation facilities. An alternative is for travellers to make arrangements to accommodate themselves in an alternate suitable accommodation setting - through support of a friend or family member.

Information regarding suitable accommodation can be downloaded at: https://covid19.gov.gg/support/protect

More detail and guidance will be provided on this matter on or before Wednesday 17 March 2021.

04 March 2021

Guernsey, Alderney, Herm & Sark will all be at stage 2 of the exit from lockdown strategy with effect from Monday 8th March (subject to case numbers & continuing lack of community seeding).  However, all but essential travel remains prohibited. Full details can be found on the States of Guernsey's website.

Aurigny are now able to operate weekday flights  (Mon - Fri) to/from Southampton and a full service between Guernsey and Alderney.

23 Jan 2021

Guernsey is currently in full lockdown until further notice. all but essential travel is prohibited.  Full details can be found on the States of Guernsey's website.

15 Jan 2021

UK travel corridor closures: Guernsey is exempt from the UK travel corridor restrictions announced by Boris Johnson today as the Bailiwick of Guernsey is part of the common travel area. However, an Essential Travel Permit is required for all passengers wishing to travel into the Bailiwick of Guernsey. Full details can be found on the States of Guernsey's website.


13 Jan 2021

Civil Contingencies Authority: ‘Do not travel to the Bailiwick unless it is essential’ 

The Civil Contingencies Authority agreed at its meeting on the 7th January that no non-essential travel into the Bailiwick should take place. A permit is now required to travel to the Bailiwick, please see here for full details.

Essential travel means: 

· for a compassionate purpose (including but not limited to supporting a dependent relative),

· to receive medical treatment,

· to undertake essential business that cannot be transacted remotely,

· to attend school, university or other further education,

· for permanent Bailiwick residents, to return home if they are currently off-Island,

· to travel for the purposes of critical work, as an approved critical worker (in line with the existing critical worker application process) 


Essential travel does not include travel:

· to visit friends and family based in the Bailiwick

· to work in the Bailiwick if that work is not critical work and approved through the critical worker application process

New guidance is being published Here and advice can be sought by calling the COVID-19 non-clinical helpline on 01481 717118. 


22 Dec 2021

The Civil Contingencies Authority has reviewed the latest evidence relating to a new variant of the coronavirus that causes COVID-19.  The evidence indicates the new variant is likely to be more transmissible and poses an increased risk to the community.  The CCA has therefore has agreed a number of new measures to protect the Bailiwick.

Effective immediately, those arriving from Category 4 regions and countries will be required to self-isolate until they receive a negative result from a day 13 test.  If they decline to take a day 13 test they will have to self-isolate for 21 days.

Those who choose to self-isolate with someone who has travelled to the Bailiwick will also need to adhere to the same requirement for testing on day 13 or self-isolating for 21 days, even if they did not themselves travel.

These changes are applicable to all those who arrived from 8th December and are currently in self-isolation.

Read the media release

All passengers are required to complete an online travel tracker in the 48 hours prior to travel, this must be amended if your flight is changed or delayed overnight. Find out more information about the Travel Tracker, and to create your account, please click here.

There are a few key measures which may impact your travel. You can find further information about these key points below in the FAQ section. If you have any other queries, please do not hesitate to get in contact with us.


Aurigny Assurance - extended

Because of the continuing uncertainty over travel, both to and from Guernsey as well as the frequent changes in the COVID-19 status of other destinations causing changes to our customer’s travel plans, we have introduced a “Book with confidence” scheme that will enable our customers to cancel their bookings and receive a travel voucher for future use, regardless of the reason for cancellation. This applies to all existing and new bookings made up to 30th April 2021 for any travel date after 12th March 2020, until 31st December 2021. Credit voucher requests must be made at last 2 days prior to departure. Additionally No change of booking fees will apply to bookings made up to 30th April 2021 for changes to travel dates in 2021 (provided the change is made at least 2 days before departure). Changes for travel in 2022, or for bookings made after 30th April 2021 will revert to the regular fare rules and change fees will apply to Light & Frequent flyer fares.  If you may need to change your travel plans in 2022 we would advise booking a Smart fare which does not incur Change fees, although any fare differences are payable. Aurigny Assurance vouchers are non-refundable.


Your Safer Aurigny Experience

We know that keeping on top of all these new regulations can be confusing, so we have created this short video to introduce your safer Aurigny experience:


FAQs