Your Safer Aurigny Experience

At Aurigny, we have been working hard to ensure your journey is as safe as possible, allowing you to fly with confidence.

To keep our passengers protected, we have updated our flying experience and we have put together everything you need to know before you travel with us, below.

Key Changes

28 July 2021

The States of Guernsey strongly recommend all travellers to the island take a covid test prior to travel to the island.  Additionally adult passengers travelling from the CTA that have been double vaccinated at least 14 days prior to travel will now be required to purchase a testing kit via their travel tracker account. Full details are available here:  https://covid19.gov.gg/node/819

26 July 2021

The States of Guernsey has just released the following update:  https://covid19.gov.gg/node/817

Aurigny politely request that you do not ask our call centre or frontline staff for advice on the latest changes as our Reservations lines are busy dealing with passengers travel bookings and cannot offer any further guidance than that available on the States of Guernsey website.



24 June 2021

With effect from the 1st July - vaccine status is taken into consideration. If traveling from the UK, and have NOT had both doses of the covid19 jab at least 14 days prior to travel then you will be required to adhere to the self-isolation and testing regime in place at the time of travel. Separate rules apply for children aged 12-17.

Guidance for travel from 01 July 2021 can be found here:  Travel Guidance  Remember to bring your UK certificate of double vaccine with you, or you will be required to self isolate on arrival! The blue appointment card is not sufficient. Create a Travel tracker account and download the NHS app with your certificate details before travel.

14 May 2021 

From the 14th May, ‘Category 2’ countries and regions are introduced. This means any country (or in the case of travel to the UK, any region) with a prevalence below 30 cases of COVID-19 per 100,000 population, which also satisfies other Public Health criteria, can be considered Category 2. Arrivals from Category 2 destinations are tested on arrival and on day 7, and must self-isolate until they receive a negative result from the day of arrival test - which may take up to 48 hours. They must continue to observe ‘passive follow-up’ rules for a full 14 days. If they decline to have one of the two tests, they must self-isolate for 21 days. All passengers are required to create an online Travel Tracker account and complete their trip details within 48 hours of travel. 

If travelling from a category 2 country or region, having spent the last 14 days there and only travelling through a category 3 region to reach Southampton airport then you will be considered as having arrived from a category 2 region for the purposes of testing/isolation.

From the 14th May, a £25 charge will be applied for tests required as part of your arrival in the Bailiwick.  This includes your test on arrival, and your test on either day 7 or day 14 (depending on which Category you have travelled from).

You can pay this charge through your Travel Tracker account and see here for latest States of Guernsey requirements: Guidance & Travel Tracker

You are not required to pay this charge if you are:

 ‘Category 3’ countries and regions means any country (or in the case of travel to the UK, any region) with a prevalence below 100 cases of COVID-19 per 100,000 population, which also satisfies other Public Health criteria, can be considered Category 3. Arrivals from Category 3 destinations are tested on arrival and on day 7, and must self-isolate until they receive a negative result from both tests. They must continue to observe ‘passive follow-up’ rules for a further 7 days. Again, if they decline to have one of the two tests, they must self-isolate for 21 days. All passengers are required to create an online Travel Tracker account and complete their trip details within 48 hours of travel. 


Aurigny Assurance - extended

Because of the continuing uncertainty over travel, both to and from Guernsey as well as the frequent changes in the COVID-19 status of other destinations causing changes to our customer’s travel plans, we have extended our “Book with confidence” scheme that will enable our customers to cancel their bookings and receive a travel voucher for future use, regardless of the reason for cancellation. This applies to all existing and new bookings made up to 30 September 2021 for any travel date after 12th March 2020, until 31st December 2021. Credit voucher requests must be made at last 3 hours prior to departure. Additionally, no change of booking fees will apply to bookings made up to 30 September 2021 for changes to travel dates in 2021 (provided the change is made at least 3 hours before departure).  Aurigny Assurance Vouchers are valid for 1 year from date of issue (travel date may be later) and may be used for any passenger on any Aurigny route.

Changes for travel in 2022, or for bookings made after 30 September 2021,  will revert to the regular fare rules and change fees will apply to Light & Frequent flyer fares. If you may need to change your travel plans in 2022 we would advise booking a Smart fare which does not incur Change fees, although any fare differences are payable.




Your Safer Aurigny Experience

We know that keeping on top of all these new regulations can be confusing, so we have created this short video to introduce your safer Aurigny experience:


FAQs