Opportunities in Alderney, Gatwick and Southampton
Ground staff
Aurigny is able to offer a variety of positions in Alderney, Gatwick and Southampton. Often no prior experience is necessary as full on the job training is provided. If a position requires you to operate airside please be mindful of the pre employment requirements such as a 5 year employment history and possibly a clean driving licence, depending upon the position.
Opportunities at the airport include:
- Ramp Agents – responsible for pre aircraft arrival checks; loading and off-loading bags from the aircraft; push backs of aircraft and pre departure checks.
- Dispatchers – Coordinating the safe and on time arrival and departure of aircraft; responsible for timely passing of load control information and managing scheduled turnarounds in accordance with strict guidelines and procedures.
- Customer Services in Alderney – responsible for passenger check-in and service. Presentation of correct aircraft weight and balance information, collecting excess baggage charges.
- Duty Manager – manages the Station and teams on shift at any one time.
Current vacancies
Location: |
Gatwick |
Hours: |
Shifts - 4 days on followed by 4 days off |
Role Purpose: To support the safe, efficient, and effective landing and departures of all Aurigny aircraft in Gatwick Airport |
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The Role: Customer Services – • Is required to use and operate all communication and computer systems available. • Is required to ensure that all activities are carried out in a safe and legal manner, with particular reference to ramp procedures. • Initiates action in respect of mishandled or damaged baggage or other payload. • Is expected to demonstrate knowledge and awareness of Company procedures with regards to aircraft handling and dispatch, in particular the specific aircraft restrictions as laid down in the various Aircraft Handling Manuals. • Is expected to act as Company representative if so required. • Collects all excess baggage charges as appropriate when on check-in duties. • Follows all laid down procedures when dealing with customer requests for special handling (e.g. WCHR/WCHS/WCHC, YP, Transit/interline arrangements, baggage labelling, restricted and hazardous items). • Initially deals with customer enquiries, complaints, and problems in a sympathetic and professional manner. • Undertakes all duties as allocated by Ground Handling Duty Manager or other designated official. • Contacts with other carriers and airport authorities in the normal course of duties Ramp - • Operate all equipment in a safe and efficient manner • Operate to the requirements and standards of all company SOP’s and promote these practices throughout the team culture • Follow all Airline Safe Working Practices • On-load and off-load baggage manually or mechanically • On-load and off-load of all loose cargo of varying weights and sizes • Undertake all relevant baggage sortation duties including AAA in a safe and efficient manner • Carry out area hazard checks and aircraft inspections • Performa II headset and pushback duties in a safe and efficient manner • Position and remove steps. GPU's ASU's in a safe and efficient manner • Follow all safety procedures set down by the Company including H&S regulations
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Essential Skills/Experience:
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Professional and/or regulatory requirements: Must be able to provide 5 years full referencing history An enhanced Police Clearance Certificate deemed satisfactory to Aurigny and the Airport Authorities
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All about you: Friendly, approachable, keen to support your colleagues and the Company wherever possible and beyond the requirements of your role. You will take pride in delivering a high level of customer service both internal and external and be willing and able to adapt to change. A supporter of our VALUES both internally and externally is paramount to you succeeding within our Company. |
PROUD OF YOU PROUD OF OUR AIRLINE
Our PEOPLE have the potential to achieve, to soar higher and further than they believed possible.
Our culture is one of RESPECT, inspiration and excellence from the ground to the clouds.
With their energy and commitment, our teams on land and in the air make our airline OUTSTANDING.
We operate with integrity, transparency, honesty and dependability; we stand UNITED as one. Safety is paramount, central to everything we do.
We are prepared to go the extra mile to DELIVER a service to our customers that we are PROUD of.
Role Title:
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Ramp Agent |
Location:
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London Gatwick Airport |
Reports To:
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London Gatwick Station Manager |
Hours:
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37,5 |
Role Purpose: Working under the supervision of the Station Supervisor attends to Aircraft handling. Presentation of correct aircraft weight and balance information to appropriate recipients. Operates all computer equipment including Departure Control where relevant. Operates all other station equipment, radios, telephone systems, ground handling vehicles and other ramp equipment. Maintains high standards of service and appearance
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The Role:
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Desirable Skills/Experience:
Good level of Numeracy and clear handwriting
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Professional and/or regulatory requirements:
Clear Police check and driver’s licence Full 5 year history in order to obtain an airside pass References
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All about you: Friendly, approachable, keen to support your colleagues and the Company wherever possible and beyond the requirements of your role. You will take pride in delivering a high level of customer service both internal and external and be willing and able to adapt to change. A supporter of our VALUES both internally and externally is paramount to you succeeding within our Company. |
PROUD OF YOU PROUD OF OUR AIRLINE
Our PEOPLE have the potential to achieve, to soar higher and further than they believed possible.
Our culture is one of RESPECT, inspiration and excellence from the ground to the clouds.
With their energy and commitment, our teams on land and in the air make our airline OUTSTANDING.
We operate with integrity, transparency, honesty and dependability; we stand UNITED as one. Safety is paramount, central to everything we do.
We are prepared to go the extra mile to DELIVER a service to our customers that we are PROUD of.
Apply
Please note that in the interests of efficiency, applications that do not meet the above criteria will not be retained, other than applications from locally resident applicants who anticipate gaining the necessary qualifications.