Working for Aurigny

Guernsey Ground Staff

Ground staff

Aurigny is able to offer a variety of positions in Guernsey.  Often no prior experience is necessary as full on the job training is provided. If a position requires you to operate airside please be mindful of the pre employment requirements such as a 5 year employment history and possibly a clean driving licence depending upon the position.

Opportunities at the airport include:

Current vacancies

Ramp Agent/Aircraft De-Icer Apply Below



37.5 hours

Role Purpose:

To provide an attentive and thorough de-icing service to Aurigny and contracted customers during winter months. When De-icing is not required the agent will support the ramp and cleaning teams. When working as an aircraft ramp operator you are responsible to Dispatcher for carrying out their duties in accordance with Company procedures.

Key Accountabilities:

Ensuring attention to detail and safe application of De-Ice fluid to aircraft.

Ensure record keeping and safety checks for de-icing are carried out in accordance with Aurigny procedures and industry regulations.

Ability to work as a team with clear communication skills. Clear understanding/speaking of the English language is a must.

Ability to work at heights and operate Hi-lift equipment.

Aircraft pre-arrival checks – attending the ramp on time, adopting behaviour/dress code, vehicle checks and stand checks.

Arrival checks – aircraft shutdown procedures, safety equipment, vehicle procedures

Off loading process – Vehicle procedures, safety procedures, aircraft procedures, passenger handling procedures, baggage procedures, freight off-load, removal of stretcher unit, re-installation of seats. LIR baggage procedures

Loading process – Vehicle procedures, safety procedures, aircraft procedures, passenger handling procedures, baggage procedures, removal/stowage of seats, fitment of stretcher unit, freight-kit procedures, freight on-load/tie-down. LIR baggage procedures

Pre-department process – Aircraft procedures and walk around checks, emergency/reporting procedures.

Start up process – aircraft procedures, emergency/reporting procedures.

Aircraft pre-arrival checks – attending the ramp -5 mins, adopting appropriate behaviour/dress code, vehicle checks and stand checks, correct use of all associated GSE

Arrival checks – aircraft shutdown procedures, correct use of all associated GSE, safe working vehicle procedures, aircraft & airline specific procedures

Reasonable airline specific requests, to ensure third party airlines and Aurigny are actioned appropriately ensuring a high level of customer service.

  • Essential Skills/Experience:
  • Be well organised with good attention to detail
  • Have a proven record of staff management or an interest in developing the skills to undertake this role effectively
  • Be proactive in approach to all responsibilities with ability to work on own initiative and to specific deadlines
  • Ability to recognise and deal with challenges promptly and efficiently
  • Demonstrates qualities of self motivation and professionalism, with the ability and willingness to take on extra responsibility
  • Proven ability to work under pressure and to tight deadlines
  • Excellent interpersonal and communication skills
  • Flexible approach to working hours as necessary
  • Good Math ability and clear hand writing
  • Understanding of aircraft and critical areas

Professional and/or regulatory requirements:


Hold a full Channel Islands Driving License


All about you: Friendly, approachable, keen to support your colleagues and the Company wherever possible and beyond the requirements of your role. You will take pride in delivering a high level of customer service both internal and external and be willing and able to adapt to change. A supporter of our VALUES both internally and externally is paramount to you succeeding within our Company.


Our PEOPLE have the potential to achieve, to soar higher and further than they believed possible.

Our culture is one of RESPECT, inspiration and excellence from the ground to the clouds.

With their energy and commitment, our teams on land and in the air make our airline OUTSTANDING.

We operate with integrity, transparency, honesty and dependability; we stand UNITED as one. Safety is paramount, central to everything we do.

We are prepared to go the extra mile to DELIVER a service to our customers that we are PROUD of.


Please note that in the interests of efficiency, applications that do not meet the above criteria will not be retained, other than applications from locally resident applicants who anticipate gaining the necessary qualifications.