Guernsey Ground Staff
Aurigny is able to offer a variety of positions in Guernsey. Often no prior experience is necessary as full on the job training is provided. If a position requires you to operate airside please be mindful of the pre employment requirements such as a 5 year employment history and possibly a clean driving licence depending upon the position.
Opportunities at the airport include:
- Ramp Agents – responsible pre aircraft arrival checks; loading and off-loading bags from the aircraft; push backs of aircraft and pre departure checks
- Dispatchers – Coordinating the safe and on time arrival and departure of aircraft; responsible for timely passing of load control information and managing scheduled turnarounds in accordance with strict guidelines and procedures.
- Customer Services – responsible for passenger check-in and service. Presentation of correct aircraft weight and balance information, collecting excess baggage charges
- Duty Manager – manages the Station and teams on shift at any one time
- Administration Assistant - Supporting the operation from behind the scenes
- De Icing/Ramp Agent - responsible pre aircraft arrival checks; loading and off-loading bags from the aircraft; push backs of aircraft and pre departure checks with an additional responsibility of de icing in the winter months
To provide an attentive and thorough de-icing service to Aurigny and contracted customers during winter months. When De-icing is not required the agent will support the ramp and cleaning teams. When working as an aircraft ramp operator you are responsible to Dispatcher for carrying out their duties in accordance with Company procedures.
Ensuring attention to detail and safe application of De-Ice fluid to aircraft.
Ensure record keeping and safety checks for de-icing are carried out in accordance with Aurigny procedures and industry regulations.
Ability to work as a team with clear communication skills. Clear understanding/speaking of the English language is a must.
Ability to work at heights and operate Hi-lift equipment.
Aircraft pre-arrival checks – attending the ramp on time, adopting behaviour/dress code, vehicle checks and stand checks.
Arrival checks – aircraft shutdown procedures, safety equipment, vehicle procedures
Off loading process – Vehicle procedures, safety procedures, aircraft procedures, passenger handling procedures, baggage procedures, freight off-load, removal of stretcher unit, re-installation of seats. LIR baggage procedures
Loading process – Vehicle procedures, safety procedures, aircraft procedures, passenger handling procedures, baggage procedures, removal/stowage of seats, fitment of stretcher unit, freight-kit procedures, freight on-load/tie-down. LIR baggage procedures
Pre-department process – Aircraft procedures and walk around checks, emergency/reporting procedures.
Start up process – aircraft procedures, emergency/reporting procedures.
Aircraft pre-arrival checks – attending the ramp -5 mins, adopting appropriate behaviour/dress code, vehicle checks and stand checks, correct use of all associated GSE
Arrival checks – aircraft shutdown procedures, correct use of all associated GSE, safe working vehicle procedures, aircraft & airline specific procedures
Reasonable airline specific requests, to ensure third party airlines and Aurigny are actioned appropriately ensuring a high level of customer service.
Professional and/or regulatory requirements:
Hold a full Channel Islands Driving License
All about you: Friendly, approachable, keen to support your colleagues and the Company wherever possible and beyond the requirements of your role. You will take pride in delivering a high level of customer service both internal and external and be willing and able to adapt to change. A supporter of our VALUES both internally and externally is paramount to you succeeding within our Company.
PROUD OF YOU PROUD OF OUR AIRLINE
Our PEOPLE have the potential to achieve, to soar higher and further than they believed possible.
Our culture is one of RESPECT, inspiration and excellence from the ground to the clouds.
With their energy and commitment, our teams on land and in the air make our airline OUTSTANDING.
We operate with integrity, transparency, honesty and dependability; we stand UNITED as one. Safety is paramount, central to everything we do.
We are prepared to go the extra mile to DELIVER a service to our customers that we are PROUD of.
Please note that in the interests of efficiency, applications that do not meet the above criteria will not be retained, other than applications from locally resident applicants who anticipate gaining the necessary qualifications.