Career

Location:

Guernsey

Reports to:

Safety Manager

Hours:

35 hours per week, Monday to Friday

Role Purpose:

The Role:

• Assist in investigations of any accident or incident as required and be capable of independently managing the same where necessary.
• Conduct incident and accident investigations and produce safety reports as directed.
• Administer the companies Health and Safety program.
• Make Safety Recommendations for safety improvement when appropriate and monitor the progress of safety improvement actions to ensure they are completed in a timely manner.
• Maintaining the suitability, integrity and confidentiality of the Safety Policy for the identification, review and analysis of all company and data, responsibility for the identification and assessment of issues and their transmission to the Managers responsible for processes concerned.
• Be visible around the business promoting the Safety Management System, including encouraging and supporting safety reporting and knowledge. Raising awareness of specific safety issues and safety performance as appropriate.
• Active involvement in the organisation of the Emergency response plan where required.
• Support Managers within the organisation with safety-related advice.
• Deliver SMS training to Ground, Air, Engineering and Admin staff where required.
• Administer all elements of safety documentation and software, including the management and analysis of sensitive data from the safety system and the development of initiative ways to detect flaws in operations.
• Provide statistical analysis and reports highlighting any emerging trends, adverse events and findings of significant investigations.
• Notify the Head of Safety of any undesirable trends and monitor the action required to resolve them.
• Coordinate and support the process by providing safety knowledge to assist in crew debriefs and guidance for operational improvements.
• Providing safety information for and occasionally attend, periodic safety meetings, to support the proactive communications and publications to enhance safety.
• Ensuring the SMS is maintained to reflect current operations.

Essential Skills/Experience:

• Strong computer knowledge.
• Inquiring mind.
• Ability to operate independently.
• Skilled in change management.
• Ability to deliver training across all areas of the business.
• Calm compassionate communication skills and ability to manage confidential data/information.
• Maintain a balanced decision-making attitude to incident investigation.
• Able to carry out face to face investigatory meetings without making conclusions without all the facts.
• Understanding of Just Culture How and Why it must be applied correctly.
• Good use of company systems, including Microsoft office suite, Centrik FDM etc
• Flexibility to attend incidents including being part of the Emergency Response Team when required.
• Contactable out of hours.

Desirable Skills/Experience:

• Experience of data analysis.
• Presentation skills.
• Able to deal with all levels of personnel and management.
• Interest in aviation / safety.
• Investigation skills and report writing.
• Statistical and analytical skills.

Professional and/or regulatory requirements:

All about you: Friendly, approachable, keen to support your colleagues and the Company wherever possible and beyond the requirements of your role. You will take pride in delivering a high level of customer service both internal and external and be willing and able to adapt to change. A supporter of our VALUES both internally and externally is paramount to you succeeding within our Company.

Location:

Guernsey

Reports to:

Amanda Hobart – Group Head of Human Resources

Hours:

35 hours per week, Monday to Friday

Role Purpose:

The Role:

• Employment Advice
  • Provide first level advice to Managers and employees on all aspects of human resources management, employment law and the Company’s policies and procedures
  • Build strong relationships at all levels to influence and engage employees
  • Provide written and verbal advice in a coherent and professional manner that is of the highest standard
• Payroll, Pensions and Employee Benefits
  • Manage the payroll and benefits processes; liaising with employees, the external payroll provider  and other benefit providers as and when required 
  • To include the processing of leavers and joiners
• Employee Administration
  • Undertake all administration required in the processing of permanent/casual leavers and joiners in a timely manner
  • Maintain current and ex-employee records, ensuring all data is compliant with GDPR
  • Support the implementation of a new HR System and migration from excel spreadsheets
  • Implement and improve the electronic filing system as the Company transitions from paper-based files.
  • Conduct annual audits of personal data
  • Prepare references for third parties on request
  • Issue PROUD awards and maintain the database
• Population Management
  • Maintain the Population Management register
  • Ensure Company is compliant with legislation at all times i.e. that every employee holds a valid Work Permit/Right to Work
  • Submit applications to Population Management for STEP’S, MTEP’S and LTEP’S including out of policy documents on occasions.
• Employee Absence
  • Record and review the support team’s absence – update on ASL as required
  • Review all employee absence monthly and liaise/discuss with Managers as appropriate
  • Monitor return of sickness benefit payments – update payroll 
  • Prepare absence reports using Bradford Factor 
• Recruitment
  • Manage the vacancies on the Aurigny Careers website and all associated applicants (excluding Flight Crew)
  • Support Managers with departmental recruitment
  • Attend interviews as necessary to assist Managers with recruitment
  • Post vacancies on external websites as required
  • Organise visits of Interns from UK Universities for annual placements 
• Local Authorities
  • Liaise with local authorities relating to sickness, ex-employees and HSE requests for data on employees 
• HR General
  • Prepare references for third parties on request
  • Issue PROUD awards and maintain the database
  • Conduct annual audits of personal data 
  • Work with HR Manager on all staff engagement and wellbeing initiatives 
  • Assist with employee training on PIIQ/Cornerstone (online performance management system)
  • Organise visits of Interns from UK Universities for annual placements 
  • Deputise for HR Manager as required advising on matters where knowledge and skills permit; or seeking third party support as necessary 
  • Assist in the organisation of company social events
  • Assist the CEO with administration and bookings etc
  • Support the Group Head of HR on all employee engagement and wellbeing initiatives
  • Support the implementation of a new HR System and migration from excel spreadsheets
  • Implement and improve the electronic filing system as the Company transitions from paper-based files.
• Additional Ad-Hoc 
  • Assist in the organisation of company social events
  • Assist CEO with administration and bookings etc

Essential Skills/Experience:

• Excellent Interpersonal and Communication Skills
• Strong work ethic
• Good time management and organisational skills
• Excellent attention to detail and high level of accuracy
• Ability to maintain confidentiality
• Ability to build strong working relationships
• Solutions focussed approach to problem-solving

Desirable Skills/Experience:

• Touch typist with a minimum of 50 wpm
• Proficient in all Microsoft applications: Word, Excel, Powerpoint and Outlook (including diaries, tasks and emails)
• Ability to display empathy in sensitive employment matters both face to face and on the telephone
• Proactive approach to all responsibilities with the ability to work on own initiative and meet specific deadlines
• Ability to recognise and deal with challenges promptly and efficiently
• Ability to prioritise and balance a high volume of day-to-day work whilst balancing unplanned needs of the organisation as they arise is essential.
• Ability to influence and manage matters effectively

Professional and/or regulatory requirements:

All about you: Friendly, approachable, keen to support your colleagues and the Company wherever possible and beyond the requirements of your role. You will take pride in delivering a high level of customer service both internal and external and be willing and able to adapt to change. A supporter of our VALUES both internally and externally is paramount to you succeeding within our Company.